Chatzyn is the customer-messaging CRM for growing businesses. Connect your WhatsApp Business number, Instagram professional account and Facebook Page, and your whole team answers from one shared inbox — with contacts, leads, pipelines and visual automation attached to every conversation.
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Pick a business below — the examples play one after another on their own — and watch the same inbox handle each chat, from first message to the flow running behind it.
The examples play one after another on their own — tap a business to jump.
One shared inbox, your team on a single number, automatic replies, leads and broadcasts — every screen in the product, narrated end to end.
Sales and support work the same WhatsApp number at the same time — each from their own login in Chatzyn, in the browser or on the Android app. Nobody shares a phone or passes a password around: every teammate sees the same inbox, and each new conversation is claimed by one named person — round-robin or by team, during your business hours. No second SIM, no forwarding, no handing the handset over — and no teammate needs a WhatsApp account of their own.
Build visual flows for replies, follow-ups and lead capture — no code. A bot answers the usual questions, the flow branches on the answers you care about, and the hard conversations land with a human.
Segment your contacts, compose with an approved WhatsApp template, and schedule the send. Track delivery, reads and replies as they come in — on the same dashboard as the conversation.
WhatsApp, Instagram and Messenger land side by side. Assign, snooze and reopen — and see the whole history, lead stage and segment before you type a word.
The same inbox reads differently for whoever is holding it. Sales closes, support resolves, marketing reaches out — and you watch it all happen from one place.
Turn chats into closed deals
Resolve faster, together
Reach the right people
Run the shop with confidence
Flows are built once and run forever. Here is what that looks like on an ordinary day — no code, no cron jobs, no “did someone remember to follow up?”.
The parts of a CRM a shop actually uses, built around messaging rather than bolted onto it.
WhatsApp, Instagram and Messenger conversations land in the same shared inbox, with the contact's history and details beside the thread — so nobody has to switch phones or apps to reply.
Import your existing list from CSV, merge duplicates, and group people into segments you can act on later. Phone numbers are normalised on the way in.
Turn an enquiry into a lead, move it through your own pipeline stages, and see what is still open — without a second spreadsheet.
Create and submit WhatsApp templates, then send them from the inbox with the variables filled in. The 24-hour window and template rules are enforced for you.
Invite your staff with roles, set business hours per team, and let conversations be assigned automatically instead of by shouting across the shop.
Connect through the WhatsApp Business Platform, Instagram Platform and Messenger APIs. Eligible WhatsApp Business numbers can use coexistence to keep the WhatsApp Business app on the same number.
You can set up the workspace first and connect a channel whenever Meta approval is ready on your side.
Enter your email and the six-digit code we send you.
Name it after your business. Invite your team whenever you are ready.
Link your WhatsApp Business number or Instagram professional account through Meta, and your conversations start arriving.
Build reply flows, send your first broadcast, and watch the inbox work while your team sleeps.
One open API and a robust integration framework keep your shop and your customer conversations in step — platforms on one side, your tools on the other, everything flowing through Chatzyn.
Sign in once in settings, then let any flow step write rows or read lookups.
Receive signed events for messages and conversations in the tools you run yourself.
Issue API keys from settings and automate Chatzyn from your own scripts.
Chatzyn is a customer-messaging CRM for WhatsApp, Instagram and Facebook Messenger. It combines a shared team inbox with contacts, leads, pipelines, visual automation and WhatsApp broadcasts.
Connect an eligible WhatsApp Business number through Meta's official WhatsApp Business Platform. Where Meta makes coexistence available, you can keep using the WhatsApp Business app on the same number. A personal WhatsApp account cannot be connected directly.
Yes. Chatzyn connects through Meta's official WhatsApp Cloud API, Instagram Platform and Messenger APIs. Your connected accounts and messages remain subject to Meta's eligibility requirements and messaging policies.
Yes. Invite staff with roles, assign conversations to people, and set business hours per team. Automatic assignment and round-robin routing help distribute conversations across your team, with a named assignee for each assigned conversation.
No. Each teammate signs in to Chatzyn with their own email in the browser or the Android app and replies from the business's connected number. Staff do not need a separate SIM, handset or personal WhatsApp account to use the shared inbox.
Yes. Connect an Instagram professional account for DMs and comment moderation, or a Facebook Page for Messenger conversations. These channels appear alongside WhatsApp in the shared inbox. Reply windows and permissions depend on the channel and Meta's rules.
Inbound media is copied to storage so your team can view it in the conversation history after the original provider link expires. This depends on successful retrieval of the media; deleted media is no longer available in the conversation.
Yes. Build visual flows to answer common questions from your knowledge library, branch on answers, wait, follow up, or hand conversations to a teammate. Google Sheets steps can write rows or look up data. Automated messages still follow the connected channel's messaging rules.
Yes. Connect Google Sheets in settings for flow steps that write rows or look up data. Use API keys to call the REST API from your own software, and signed webhooks to receive events for messages and conversations.
Sign in with your email, create a workspace for your business, and connect a channel when you are ready.
Answer on the move — get the Android app.
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