Five Wati alternatives at a glance
Every option below uses Meta's official WhatsApp platform, so Meta's per-message charges apply to all of them except the free app. Prices are each provider's own published India prices.
| Option | Starts at | Best for |
|---|---|---|
| Chatzyn | Free plan at ₹0 (no broadcasting); paid from ₹999 (Starter) | Teams with several numbers in one inbox, WooCommerce shops, agencies that resell under their own brand |
| AiSensy | Free Forever plan at ₹0 (no broadcasting); Basic ₹1,500 | Broadcast-led marketing; chatbot flows and the AI agent are paid add-ons |
| Interakt | Starter ₹999 plus taxes (one channel); Growth ₹2,799 plus taxes | Shops that want WhatsApp and Instagram with a choice of free store apps |
| WhatsApp Business app | Free | One person or a very small team: one main phone plus up to four linked devices; automation is limited to greeting and away messages, plus Meta's own AI agent where available |
| Meta Cloud API directly | No software fee; you pay Meta per message | Businesses with their own developer who will build the inbox, templates and webhooks themselves |
AiSensy, Interakt and Wati prices checked 29 Oct 2026 on each provider's pricing page. WhatsApp Business app device limits from the WhatsApp Help Center.
See also:AiSensy alternativeInterakt alternativesWhatsApp Business multiple users
Sources:Wati pricing (opens in a new tab)AiSensy pricing (opens in a new tab)Interakt pricing (opens in a new tab)Meta WhatsApp pricing (opens in a new tab)
Chatzyn and Wati side by side
Figures for Wati are taken from Wati's own pricing and integration pages. Prices change, so check both sites before you decide.
| Chatzyn | Wati | |
|---|---|---|
| Starting price per month | Free plan at ₹0 (no broadcasting). Paid plans from ₹999 (Starter). | Growth ₹2,999 billed monthly, ₹2,699 billed quarterly, ₹2,199 billed yearly |
| Meta message charges | Meta bills WhatsApp messages at Meta's own rates (the first 1,000 service messages per number each month are free). Plans with a prepaid message wallet add a Chatzyn per-message fee, shown on your Billing page. | Charged per message; the pricing page links a rate card. Markup: Not listed |
| WhatsApp numbers per plan | 1 on Free and Starter, 2 on Growth, 10 on Pro | Not listed per plan. Extra numbers are an add-on at ₹2,499 per month each |
| Several numbers in one shared inbox | Yes, with rules for who can see and answer each number | Business plan lists multiple accounts and numbers |
| Instagram DMs | Yes, DMs, comments and story replies | Yes, listed in the inbox and as Instagram Automation |
| Facebook Messenger | Yes | Facebook is listed in the inbox; Messenger is not named |
| WooCommerce | Own plugin: order confirmations, COD confirmation, abandoned carts, reviews | Plugin listed on WordPress.org |
| White label / reseller | Yes: agency console, your brand, your plans and prices (collecting client payments in Chatzyn is not yet available for resellers) | Value Added Reseller partner programme. White label: Not listed |
| Free trial | Free plan, plus a free trial on paid plans with no card needed | 7 days |
Checked 29 Oct 2026 on wati.io (pricing, WooCommerce and reseller partner pages). Chatzyn prices are on the Pricing page.
See also:Plans and pricing
More than one WhatsApp number
Many Indian businesses run separate numbers for sales, support or branches. On Wati, each extra number is an add-on at ₹2,499 a month. On Chatzyn, Growth includes 2 numbers and Pro includes 10, all in one shared inbox.
Each number can have its own automations, and you choose which staff can see and reply on which number.
WhatsApp, Instagram and Messenger in one inbox
Chatzyn puts WhatsApp chats, Instagram DMs and comments, and Facebook Messenger in one thread list, with the customer's history beside each chat. Staff sign in with their own email and reply from the business number, so nobody needs a second phone or SIM.
Built for WooCommerce shops
- One order confirmation per order from your approved template
- Cash-on-delivery orders get Confirm and Cancel buttons; a Cancel cancels the order in your shop
- One abandoned-cart reminder per cart, on WhatsApp to shoppers who ticked consent
- Product review requests after an order is completed
When Wati may suit you better
- You want TikTok DMs and ads in the same inbox. Wati lists TikTok; Chatzyn does not offer it.
- You need WhatsApp Groups through an API, which Wati lists in its API hub.
- You want vendor-led onboarding, a technical account manager or professional services sold as packages.
- Your team already knows Wati and its Shopify tools, and switching would cost more than it saves.
Moving from Wati to Chatzyn
Both products use Meta's official WhatsApp Business Platform. Whether your existing number can move depends on how Meta set up your WhatsApp account, so check with Wati and Meta first. If Wati onboarded the number into your own WhatsApp Business Account, you can share that account with Chatzyn through Meta's sign-up screen. You can then import your contacts from a CSV file.
Questions people ask
Is Chatzyn cheaper than Wati?
It depends on your plan and the number of WhatsApp numbers you need. Chatzyn has a free plan and paid plans from ₹999 a month, and Growth and Pro include more than one number. Wati's Growth plan starts at ₹2,999 billed monthly, and each extra number is ₹2,499 a month. Meta's message charges apply on both.
Does Chatzyn use the official WhatsApp API like Wati?
Yes. Chatzyn connects only through Meta's official WhatsApp Cloud API, Instagram Platform and Messenger APIs. It never uses unofficial WhatsApp gateways.
Can I keep using the WhatsApp Business app on my number?
Where Meta makes coexistence available for your number, yes. The WhatsApp Business app keeps working on the same number while Chatzyn handles the shared inbox and automation. A personal WhatsApp account cannot be connected directly.
Who charges me for WhatsApp messages?
Meta bills WhatsApp messages at Meta's own rates, on top of your Chatzyn plan, and the first 1,000 service messages per number each month are free. Plans with a prepaid message wallet add a Chatzyn per-message fee, shown on your Billing page.
Can I move my number from Wati to Chatzyn?
It depends on how Meta set up your WhatsApp account, so check with Wati and Meta first. If the number sits in your own WhatsApp Business Account, you can share that account with Chatzyn through Meta's sign-up screen, then import your contacts from a CSV file.
Does Chatzyn have a free trial?
There is a free plan, and paid plans can be started as a free trial without a card. The current plans and trial terms are on the Pricing page.