Solutions
Solutions by use case and industry
What Chatzyn does for online stores, sales and support teams, clinics, restaurants and agencies, all on the official WhatsApp Business API. Pick the page closest to your question.
WooCommerce2
Order messages, cash-on-delivery checks and cart reminders from your shop.
- WooCommerce WhatsAppInstall the Chatzyn Store Connect plugin on your WooCommerce shop and each new order gets a WhatsApp confirmation from your own business number, sent through Meta's official WhatsApp Business Platform. The same connection handles cash-on-delivery confirmation, abandoned cart recovery and product review requests.→
- Cart message templatesAn abandoned cart WhatsApp message template is a Marketing template, approved by Meta, that reminds a shopper what they left in their cart and links them back to it. Below are examples to adapt and submit, then the rules Meta applies to them.→
WhatsApp9
The inbox, the API, broadcasts and bots.
- WhatsApp automationWhatsApp automation means your business number answers, sorts and follows up on chats without someone typing every message. On Meta's official WhatsApp Business Platform you can automate replies, lead capture, order updates, cart reminders and campaigns, within Meta's rules on when and what you may send.→
- WhatsApp shared inboxChatzyn gives your team one WhatsApp shared inbox where several agents answer customers from the business number, each with their own login. You can connect more than one number to the same workspace and choose which agents may see or answer each one (owners and admins see every number).→
- WhatsApp Business APIThe WhatsApp Business API, now called the WhatsApp Business Platform or Cloud API, is Meta's official way for a business to send and receive WhatsApp messages from software instead of a single phone. Chatzyn connects your number to it through Meta's own sign-up and gives your team an inbox, broadcasts and automations on top.→
- WhatsApp chatbotChatzyn gives you two kinds of WhatsApp chatbot for business: flows you build by dragging steps, for menus, questions and lead capture, and an AI bot that answers from the material you upload and hands over to a person when it cannot. Both run on Meta's official WhatsApp Business Platform.→
- WhatsApp API pricingMeta charges for the WhatsApp Business API per delivered message, at a rate set by the message category and the customer's country. For an Indian number a marketing message costs ₹0.8631 and a utility, authentication or service message costs ₹0.1150 on the rate card in force since 1 October 2026.→
- WhatsApp CRMA WhatsApp CRM keeps each customer's chats, details and sales stage in one record your whole team can work from. Chatzyn does this on Meta's official WhatsApp Business Platform, with Instagram and Facebook Messenger in the same place.→
- WhatsApp marketing softwareChatzyn is WhatsApp marketing software that sends bulk WhatsApp messages through Meta's official WhatsApp Business Platform: you pick an approved template and a segment of customers who opted in, and Chatzyn sends it from your own business number. It never uses unofficial bulk senders, so your number is not put at risk of a ban.→
- WhatsApp Business multiple usersThe WhatsApp Business app lets one number run on a main phone plus up to four linked devices, all signed in as the same account. For more people, or to know who replied to whom, connect the number to a shared inbox on Meta's official WhatsApp Business Platform, where each agent has their own login.→
- Click to WhatsApp adsClick to WhatsApp ads are Meta ads on Facebook and Instagram whose button opens a WhatsApp chat with your business. Chatzyn answers that first message with an automation you choose, shows your team which ad the customer came from, and gives you tracked wa.me links and QR codes for everything that is not an ad.→
Instagram1
DMs and comment replies, on Instagram's terms.
Messenger1
Your Facebook Page's chats in the same inbox.
Industries3
How businesses like yours set it up.
- Real estateA WhatsApp CRM for real estate puts every buyer and tenant enquiry from your ads, listings and Instagram into one shared inbox, asks the qualifying questions for you, and tracks each lead until the site visit and the deal. Chatzyn does this on Meta's official WhatsApp Business Platform, from your own business number.→
- WhatsApp for clinicsWhatsApp automation for clinics means a bot answers the routine questions about timings, fees and location, collects appointment requests for your front desk, and approved templates send reminders, all from your clinic's own number. Chatzyn does this on Meta's official WhatsApp Business Platform, with a shared inbox so your staff handle everything the bot should not.→
- RestaurantsWith Chatzyn, a restaurant can answer table booking enquiries, send its menu and reply to common questions on WhatsApp automatically, then hand the chat to a person when needed. It runs on Meta's official WhatsApp Business Platform, and offers go only to customers who agreed to hear from you.→
Agencies1
Resell it under your own name.
Developers2
The API, webhooks and AI assistants.
- WhatsApp + Google SheetsConnect your Google account to Chatzyn, then add a Google Sheets step to a chatbot flow. The step either adds one new row to your spreadsheet with what the customer told you, or finds a row in your sheet and brings its details back into the chat.→
- WhatsApp MCP serverChatzyn runs a WhatsApp MCP server at /api/mcp on your Chatzyn address, so Claude, Cursor, Gemini CLI or any MCP client can work with your WhatsApp inbox, templates, flows and campaigns. The same workspace also has a REST API and signed outbound webhooks, and every message still goes out through Meta's official WhatsApp Business Platform.→
Compare3
Honest comparisons, checked against each provider's own site.
- Wati alternativesThere are five realistic Wati alternatives for an Indian business: Chatzyn, AiSensy, Interakt, the free WhatsApp Business app, and Meta's own Cloud API with your own developer. Here is what each one costs, who it suits, and a closer look at Chatzyn against Wati. We make Chatzyn, so weigh our view of it accordingly.→
- AiSensy alternativeChatzyn is a WhatsApp, Instagram and Messenger CRM on Meta's official API, with the flow builder on every plan and the AI bot included from Starter, rather than sold as add-ons. Here is how it compares with AiSensy's published plans for India.→
- Interakt alternativesChatzyn is a WhatsApp, Instagram and Messenger CRM on Meta's official API, with a free plan and more than one WhatsApp number on its higher plans. Here is how it compares with Interakt's published plans for India.→
Guides2
What Meta's rules and limits mean in practice.
- WhatsApp broadcast limitsIn the WhatsApp Business app a broadcast list holds up to 256 contacts, and only people who saved your number receive it. On the WhatsApp Business API the limit is the number of different people you can message in 24 hours: 250 for a new business, rising to 2,000, 10,000, 100,000 and then unlimited.→
- WhatsApp green tickThe badge people still call the WhatsApp green tick is now a blue checkmark. A business gets it in one of two ways: as an Official Business Account on the WhatsApp Business API, or by subscribing to Meta Verified in the WhatsApp Business app.→