Setup guides

Step by step, with screenshots of the real screens in Chatzyn. Stuck at any point? Press Help inside the app and talk to a person.

• Connect your WhatsApp number

  Link a WhatsApp Business number through Meta in about ten minutes — and keep using the WhatsApp Business app on your phone if you want to.

  About 10 minutes

• Connect your Instagram account

  Bring Instagram DMs, story replies and comments into the same inbox — two settings in the Instagram app first, then one sign-in.

  About 5 minutes

• Connect your Facebook Page (Messenger)

  Messages people send to your Facebook Page arrive in your inbox and your team replies from there.

  About 3 minutes

• Create your first WhatsApp template

  Templates are the messages you may send first — confirmations, reminders, offers. Meta reviews each one, usually within minutes.

  About 5 minutes

• Connect your WooCommerce store

  Order confirmations, cash-on-delivery confirmation, abandoned-cart recovery and review requests on WhatsApp — from your WooCommerce shop.

  About 10 minutes